Contact

Contact MDoll Design

If you have questions about a product, need help accessing your download, or would like to report an issue related to digital assets, you can contact MDoll Design using the form below.

Most questions are related to downloads, licensing, or IMVU creator workflow. Before contacting support, you may also find helpful information in the FAQ or Mesh License pages.

 

Support requests may include:

  • Questions about mesh or texture products
  • Help accessing download files
  • Clarification about license usage
  • Reporting unauthorized distribution of MDoll Design assets
  • General product inquiries

When sending a message related to an order, please include your order number so the request can be reviewed more quickly.

 

Response Time

MDoll Design reviews support requests as soon as possible. Response times may vary depending on the type of request and current workload.

Most messages are answered within one to two business days.

Thank you for supporting independent digital creators.